1. Place AJIMA ZenPro on the neck (or upper back/thighs/calves).

2. Tighten the strap slightly to keep your hands free.

3. Press ON.

4. Choose one of the 3 intensity modes.

5. Activate the heat if needed.

6. Leave on for 15 minutes. Move slightly if the area is sensitive.

Areas: Neck/cervical region, shoulders/upper back, thighs, calves. Avoid bones and any areas that are inflamed or injured.

Frequency: 1 to 2 sessions of 15 minutes per day are sufficient.

No, it's quiet. You can hear a slight humming sound from the motor, which is quiet enough to relax in front of the TV or between video calls without disturbing those around you.

In a very quiet environment, you will hear it a little, but the sound is muffled and steady, so it won't interfere with normal conversation.

Overheating protection + automatic shut-off.

Avoid use if pregnant, if you have a pacemaker, skin lesions/inflammation, circulatory disorders, or an untreated medical condition.

If in doubt, seek the advice of a healthcare professional.

This product is not a medical device.

Yes. Several intensities, alternating directions, heat that can be activated or deactivated at any time.

You can adjust it in real time according to the area and your comfort level.

Under normal use, you can expect 4-6 sessions of 15 minutes without heat and 2-4 sessions with heat, depending on the intensity selected and the area being massaged.

It recharges via USB (cable provided) - fully charge before first use.

To extend battery life: start at intensity 1-2 and only activate the heat at the end of the session.

For safety reasons, avoid using it while charging.

Tracked shipping: average delivery time 7 to 21 days depending on stock and destination. You will receive a tracking number by email/SMS with updates at each stage.

Orders are prepared within 24-48 business hours and carefully packaged.

If your order contains several items, it may arrive in multiple packages.

In the event of an unusual delay, our customer service department will contact the carrier and offer a quick solution (reshipment or refund, as applicable).

90-day warranty covering manufacturing defects.

We do not require the product to be returned: we issue refunds on a case-by-case basis after reviewing the case (e.g., defective product, damaged during shipping, non-compliant).